At this moment it is not yet possible to predict the situation in 2021. Of course we hope to know more about this by then. We understand that you might have doubts about booking to the holiday for 2021. For that reason we have eased our cancellation conditions. This way you know exactly where you stand and you have no financial risk if your holiday cannot continue as a result of Covid-19.
For all new bookings applies that they can be cancelled or changed for free, before 1st of May*. In case of cancellation, the prepayment will be refunded**.
After booking, we require a deposit of 10%. In addition, 20% has to be paid before 1st of March 2021. The rest of the payment must be paid no later than 4 weeks before arrival. In case your destination has a negative travel advice, you may postpone the rest payment to 2 weeks before arrival.
In case you holiday can’t continue, because of;
In these cases, from 2 weeks before arrival, we will give you the following 3 options, in case your booking has not been changed the last 2 weeks:
If you want to cancel on your own initiative from 1 May without points A, B or C being applicable, we will charge cancellation costs:
*In case the changed booking is more expensive, you will have to pay the difference. In case the changed booking is cheaper, we will apply cancellation costs on the difference.
** In case you have paid with a voucher, you will receive a new voucher. Valid until 31-10-2022.