Flexible booking conditions for all 2023 bookings

At this moment it is not yet possible to predict how the situation will develop during next season. We understand that you might have doubts about booking. For that reason we have eased our cancellation conditions. This way you know exactly where you stand and you have no financial risk if your holiday cannot continue as a result of Covid-19.

Early booking 2023
If you make a booking for 2023, you must pay 10% within 14 days and 20% no later than January 1, 2023. The remainder must be paid 4 weeks before departure. The bookings for 2023 can be canged or cancelled until no later than March 1, 2023. After that, our cancellation conditions apply, as mentioned above. 


Refund guarantuee

  • The refund guarantee entitles you to a refund of the paid amount if your destination has a quarantine obligation on arrival or on return to the country of origin from 2 weeks before arrival.
  • You cannot claim the refund guarantee if the quarantine obligation only applies to unvaccinated people.
  • The refund guarantee expires if the booking has been changed the last 2 weeks.

If the refund guarantuee apploes to your holiday, we will give you the following 3 options from 2 weeks before arrival:

Rebook to another destination and/or date Voucher for the paid amount Refund of the paid amountAbove is not applicable, if:
  • You are not allowed to travel or have to be quarantined (on holiday or when you return home) because you, or someone in your travel group >12 years old, is not (or insufficiently) vaccinated. Not having a corona vaccination falls within the personal risk sphere of the traveler.
  • There is a negative travel advice, but you are allowed to travel without quarantine obligation with a valid vaccination certificate
 
Changed cancellation conditions
If you want to cancel on your own initiative without points A, B or C being applicable, we will charge cancellation costs:
  • If cancelled from till the 28th day before the travel day: 30% of the travel sum
  • If cancelled from the 28th day till the 14th day before the travel day: 60% of the travel sum
  • If cancelled from the 14th day till the 7th day before the travel day: 75% of the travel sum
  • If cancelled from the 7th day till the arrival day: 90% of the travel sum
  • If cancelled at the arrival day or later: the total travel sum (100%)

*In case the changed booking is more expensive, you will have to pay the difference. In case the changed booking is cheaper, we will apply cancellation costs on the difference.

** In case you have paid with a voucher, you will receive a new voucher. Valid until 31-10-2022.
 

We recommend that you take out cancellation insurance that also covers if you have to cancel because you, or one of your travel companions, has Covid-19.